Privacy Policy for Ask now : Your Service Link

This Privacy Policy applies to the mobile application “Ask now : Your Service Link”, developed and operated by Neil Agency. The legal entity shown in the Google Play developer information is AGENCY NEEL AL-IBDAIA FOR ADVERTISING.

For privacy-related questions or requests, contact us at: Email: info@neildma.com. Website: https://asknowsa.com.

Effective Date: 24 July 2026. Last Updated: 24 July 2026.

This policy explains how Ask now : Your Service Link handles information when you use the app or website or contact our team.

By using the app, you acknowledge that information may be processed as described here where necessary to operate the service and meet applicable legal requirements.

You may provide information such as your name, phone number, email address, account details, support messages, and information entered when you submit a request or apply to provide services.

We may record technical and usage data such as device type, operating system, language, pages or screens used, interaction events, referral and campaign identifiers, and a network address in direct or hashed form depending on the context.

If you choose to receive launch or marketing updates, we may retain your email address, subscription source, and campaign identifiers to prevent duplicate records and understand campaign performance.

The app may request location access when it is needed for a feature you choose to use. Device location is not accessed through that permission unless you approve it, and you can change the permission in your device settings.

We may request permission to send notifications about your account, requests, or messages. You can disable notifications through the app or device settings.

Any additional permission shown in the app is optional, and the operating system presents its purpose before you grant access.

We use information to create and manage accounts, carry out requests and actions you initiate, enable communications, provide support, prevent misuse, and improve reliability and usability.

We may use aggregated or limited data to evaluate performance, understand interactions, diagnose issues, measure campaigns, and improve the service without using it for unexpected decisions about you.

We also use information to meet legal obligations, protect rights and security, and respond to disputes or lawful requests where there is a valid basis.

We may share the information reasonably needed with a service provider you select or that is needed to fulfill your request, and with vendors that support hosting, communications, analytics, customer support, and security on our behalf.

Ask may link to third-party services. Those services operate under their own policies, and Ask does not control their independent practices.

We may disclose information when required by law, to protect users or the platform, or as part of a business reorganization or transfer with appropriate safeguards.

We do not sell the contents of support messages or contact details submitted through support forms as a standalone product.

We use reasonable organizational and technical measures appropriate to the information and risks involved. No electronic system or transmission can be guaranteed to be completely secure.

We retain information for as long as reasonably needed to operate the service, process requests, meet legal obligations, prevent fraud, and resolve disputes. Retention periods may vary by record and purpose.

When information is no longer needed, we delete it or make it no longer reasonably linkable to you where practical, subject to backups and legal requirements.

You can review or update certain account information in the app. You may request access, correction, deletion, or objection where applicable law provides those rights.

You can start account deletion through the available in-app path or the account deletion page. We may verify your identity, and limited records may be retained where required by law or reasonably necessary to protect rights and prevent misuse.

You can revoke optional permissions, disable notifications, or unsubscribe from marketing communications without affecting features that do not rely on them.

We may update this policy to reflect changes to the service or legal requirements. We will post the revised version with a new last-updated date and may provide additional notice for material changes.

Continued use after an update takes effect is subject to the revised policy to the extent permitted by law.

For privacy questions or to exercise your rights, contact info@neildma.com or use the support channels shown in the app or website.

We may request reasonable information to verify identity and protect the account before completing a request.

App name: Ask now : Your Service Link

Developer name: Neil Agency

Legal entity: AGENCY NEEL AL-IBDAIA FOR ADVERTISING

Privacy contact email: info@neildma.com

Website: https://asknowsa.com

Effective Date: 24 July 2026 — Last Updated: 24 July 2026